Freight, in plain English.
Incoterms, documents, customs, insurance and modes, explained the way you would explain them to a new hire or a first-time customer. Free to read, free to send on. No account.
- Guides
- 8
- Glossary
- 91 terms
- Reading time
- 5 to 10 min each
- Reviewed
- 2026 · Incoterms 2020
Incoterms 2020 Guide
FOB, CIF, DDP — the 11 trade terms explained in plain English. Know who pays for what before you sign anything.
02DocumentsFreight Documentation
Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin — every document you'll need, explained.
03CustomsCustoms Clearance 101
Duties, VAT, HS codes, prohibited goods — a plain-English walkthrough of import clearance at any destination.
04InsuranceCargo Insurance Guide
Carrier liability is capped at ~$2/kg. Here's what All-Risk coverage actually costs — and why you need it.
05LogisticsSea vs Air Freight
Cost, speed, trade-offs — with real rate examples so you can pick the right mode for your shipment.
06LogisticsShipping Modes Explained
FCL, LCL, air, road — how each mode works, typical transit times, and when to use what.
07ComplianceCustoms clearance at the border
What happens at the border: duties, HS codes, customs brokers, and how to avoid costly delays.
08DocumentsFreight Document Checklist
The complete checklist of every document required for import and export across major trade lanes.
The freight glossary
From 3PL to VGM. 91 terms that brokers assume you know, searchable and grouped by subject.
Open the glossaryEstimate a lane, check a quote
A cost estimator, a quote check and a five-question mode advisor. No sign-up, no sales call.
Open the toolsThe guides are free. The CRM runs the rest of the job.
Enquiry, quotation, shipment, documents, invoice and the customer’s own portal on one record. Bring one real job to a 30-minute demo.